We actively seek feedback via Storypark, the suggestion box, verbally and in many more ways. We share draft policies and ask for feedback on changes and we even ask families to pick the names of our new animals!

We know that staff retention is a critical measure of any daycare, because happy staff make for happy children. So, we’re proud to say that our core team have remained with us for almost eight years. We know that’s unusual in the childcare sector, so we work hard to ensure that our Educators feel valued, empowered and develop lasting relationships with colleagues and families. We provide clear position descriptions and offer strong management support, regular meetings and reviews, and we make sure that we show our appreciation through award nights and, of course, those all-important Christmas parties!

We certainly do – we have a full, nutritious menu of delicious meals, drinks and snacks each day. We also provide all nappies and wipes.

The Storypark app is a fantastic way for us to keep in touch with our families. We use it for updates and to show our plans for the week ahead, as well as daily pictures showing what your child has been up to that day.
We issue a fortnightly newsletter with menus, useful information, competitions, centre updates and even a riddle for parents (there’s a bottle of wine in it for the winner!)
We have management support on-site from open till close every single day, so parents can call or drop in at any time.
We have a Facebook page, on which we promote upcoming events and share information.
We create displays in each of the rooms and the entrance area to ensure that parents know what’s coming up for their child.
We respond to emails within 24 hours

Click below to download and view our current daily menus:

Week 1
Week 2
Week 3
Week 4